Without Robin des Airs
- Frustrated client, unresolved dispute.
- Unbilled support time for your team.
- $0 of additional revenue.
🚀 $50 net per compensated passenger, paid into your agency's account (M-Pesa, MTN Mobile Money or SEPA).
Robin des Airs handles the EU261/2004 claim. This isn't a "virtual bonus": it's real money into your till, on top of your regular ticketing revenue.
You get paid via M-Pesa, MTN Mobile Money or SEPA transfer, after the passenger's funds are received, the agency amount is yours.
You refer us the client or booking. We handle the claim; the commission is paid into your account, you see it land like a normal payment.
Legal framework: European Regulation EU261/2004.
Express form: agency name, city, WhatsApp. We'll call you back for the rest.
On the Africa-Europe corridor, many passengers never claim their rights after a flight disruption. Agencies absorb the support workload, with no revenue attached.
Robin des Airs turns these situations into a clear process: EU261 case management, operational follow-up, and agency compensation.
Your role stops at the referral. Robin des Airs handles the entire legal case.
Significant arrival delay, cancellation, denied boarding or a missed connection linked to the disruption, on a Sub-Saharan Africa ↔ Europe flight covered by the EU261 regulation.
Cases linked to your agency are monitored: as soon as a client books and shares the flight with you, we put it under surveillance. You're notified as soon as a situation could open a right to compensation. You don't have to report every incident manually, we handle the operational follow-up, you stay focused on your commission and on your client.
EU261 analysis, formal notice, mediation, full follow-up. Your client is supported from A to Z.
As soon as the passenger is compensated, the agency payment is triggered within 48h, by bank transfer or Mobile Money.
The same rules for everyone: no surprises at payout time.
Designed to fit into your business while preserving your travelers' trust: additional revenue for you, compensation and peace of mind for them.
Fixed amount per compensated passenger: the money lands in your business account or mobile money. No cap, every compensated passenger is one more line in your till.
Your travelers are supported from A to Z on their EU261 case: less frustration, more gratitude toward your agency for opening up this service.
Your agency pays nothing. No membership fee. If the case doesn't succeed, you lose nothing.
Offering a real follow-up in case of delay or cancellation strengthens trust and encourages clients to book through you again for their next trips.
No case to build, no airline to chase, no procedure to follow. Robin des Airs takes care of it.
WhatsApp, email or form for onboarding and your questions. Case follow-up and alerts useful for your agency revenue reach you ahead of time, with no daily workload.
Data hosted in Europe, GDPR-compliant processing. Your clients' confidentiality is guaranteed.
Adjust the slider based on your monthly volume of Africa ↔ Europe travelers. The simulator uses about 8% of your travelers as a base: this estimates the share of people who could be affected by an incident potentially opening a right to an EU261 claim, significant arrival delays, cancellations, denied boarding (overbooking), missed connections when the itinerary remains covered and the disruption is attributable to the carrier.
A 4h05 arrival delay. Distance > 3,500 km: your agency commission is calculated at $50 per compensated passenger.
One single family case = more net cash in your till than a week of regular ticketing.
According to the EU, fewer than 5% of eligible passengers actually claim their compensation. Every month, your clients leave significant sums in dollars on the table that are rightfully theirs, and you a commission you could be earning.
A single clear USD convention. You confirm your details in the sign-up form.
Spécialiste des routes Afrique sub-saharienne ↔ Europe, les plus impactées par les perturbations.
Aéroports africains couverts
Our clients come to us for their Dakar-Paris flights. When a flight is affected, Robin notifies us ahead of time about eligible cases, we earn our commission without handling the process ourselves. In 4 months, we added $200 of revenue from clients we already had.
Les réponses aux questions que posent les agences avant de nous rejoindre.
Chaque mois d'attente, ce sont des dossiers non traités, des clients déçus, et un revenu agence que vous ne toucherez jamais. L'inscription prend 90 secondes. La convention est signée sous 24h. Le premier dossier peut partir aujourd'hui.
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