Without Robin des Airs
- Frustrated client, claim never handled.
- Unpaid support time for your team.
- 0 GMD in additional revenue.
🚀 3,800 GMD net per compensated passenger, paid to your agency account (Wave, Afrimoney, QMoney or bank transfer).
Robin des Airs handles the EC 261/2004 claim. This is not a virtual bonus: real money in your agency account, on top of your usual ticketing revenue.
You receive payouts via Wave, Afrimoney, QMoney or bank transfer, after the passenger is paid by the airline, the agency commission is yours.
You refer the client or booking. We handle the file; commission is paid to your account like any other agency receipt.
Legal basis: EU Regulation EC 261/2004.
Express form: agency name, city, WhatsApp. We call you back to complete onboarding.
On Africa-Europe routes, many passengers never claim after a flight incident. Agencies absorb support work with no linked revenue.
Robin des Airs turns these cases into a clear process: EC 261 handling, operational follow-up and agency commission.
Your role stops at referral. Robin des Airs handles the full legal claim.
Significant arrival delay, cancellation, denied boarding or missed connection linked to the disruption on sub-Saharan Africa ↔ Europe flights covered by EC 261.
Files linked to your agency are monitored: once a client has booked and you share the flight, we track it. You are notified when a situation may qualify for compensation. No need to report every delay manually, we run operations; you focus on your commission and your client.
EC 261 analysis, formal notice, mediation, full follow-up. Your client is supported end to end.
Once the passenger is compensated, agency payout is triggered within 48 business hours via transfer or mobile money.
Same rules for everyone: no surprises at payout.
Designed to fit your business while keeping traveller trust: extra revenue for you, compensation and peace of mind for them.
Fixed amount per compensated passenger: money lands on your business or mobile money account. No cap, every compensated passenger adds to your cash flow.
Travellers are supported A to Z on their EC 261 claim: less frustration, more gratitude to your agency for offering this service.
Your agency pays nothing. No joining fee. If the claim fails, you lose nothing.
Offering real follow-up after delay or cancellation builds trust and brings them back for future trips.
No files to build, no airline chasing, no procedure to run. Robin des Airs does it.
WhatsApp, email or this form for onboarding and questions. File tracking and alerts for your agency revenue reach you early, without daily overhead.
Data hosted in Europe, GDPR-compliant processing. Your clients’ privacy is protected.
Adjust the slider to your monthly Africa ↔ Europe travellers. The simulator uses about 8% as eligible incidents, significant arrival delays, cancellations, denied boarding, missed connections when EC 261 still applies.
Arrival delay over 4 hours. Long-haul segment: agency commission 3,800 GMD per compensated passenger.
One family file = more net cash than a quiet week of ticketing.
Fewer than 5% of eligible passengers actually claim. Every month your clients leave significant EC 261 amounts on the table, and you leave agency commission unclaimed.
Tiers are set on the day you sign the partner agreement up to 4,000 GMD/pax for founding partners (3 slots). Indicative rate: 84 GMD = €1.
Specialist on sub-Saharan Africa ↔ Europe routes, including Banjul (BJL) to Brussels, Madrid, Istanbul and beyond.
Route-by-route detail to share with your passengers: Banjul delays and the €600 rule, Freetown, Monrovia.
African airports covered
Our clients book Banjul-Europe trips with us. When a flight qualifies, Robin alerts us early, we earn our commission without building claims ourselves. In four months we added 45,600 GMD on clients we already had.
Answers agencies ask before joining.
Every month of delay means unhandled claims, disappointed clients and commission you never receive. Registration takes 90 seconds. Agreement signed within 24h. First case can start today.
✦ Start my partnership nowFree registration · agreement within 24h