In brief
| Your situation | Main right |
|---|---|
| Paris/Brussels-Ouagadougou flight on Air France or Brussels Airlines, delay ≥ 3h | €600, both directions, unless extraordinary circumstances |
| Ouagadougou → Europe return on Turkish, Royal Air Maroc, Ethiopian | Not covered by EC 261 (non-EU carriers) |
| Outbound to Ouagadougou on these same non-EU carriers (single ticket) | €600, covered since departing the EU |
| Cancellation notified less than 14 days before | Compensation possible + refund or rerouting |
Distances and compensation
| Route | Compensation |
|---|---|
| Paris → Ouagadougou (Air France) | €600 |
| Ouagadougou → Paris (Air France return) | €600 |
| Brussels → Ouagadougou (Brussels Airlines) | €600 |
| Ouagadougou → Brussels (Brussels Airlines return) | €600 |
| Ouagadougou (Turkish, Royal Air Maroc - via connection) | €600 (EU departure only) |
Delay AND cancellation: two situations covered
Yes, you may be entitled to up to €600 if your flight arrives with at least 3h delay, subject to the other conditions. Delay: a delay of at least 3h on arrival may entitle you to compensation of up to €600, subject to eligibility conditions and the absence of extraordinary circumstances (a routine technical fault and crew management issues are generally attributable to the airline; extreme weather or an air traffic controllers' strike may exempt it).
Cancellation: a cancellation entitles you to a refund or rerouting, and potentially to €600 compensation if the airline did not notify you within the required deadline, unless a genuine extraordinary circumstance applies.
Overbooking: if you are denied boarding against your will for lack of space, compensation is automatic.
Strike: a strike by the airline's own staff is generally not an extraordinary circumstance (Krüsemann ruling, CJEU); a strike by an outside third party may exempt it, if the airline proves it took all reasonable measures.
EU carriers - covered both ways ✔
- EUAir France - flies Paris-Ouagadougou, EC 261 both directions
- EUBrussels Airlines - flies Brussels-Ouagadougou, EC 261 both directions
Non-EU carriers - EU departure only ✔ / return ✘
- Non-EUTurkish Airlines - via Istanbul, EC 261 only departing Paris or Brussels
- Non-EURoyal Air Maroc - via Casablanca, EC 261 only departing Paris or Brussels
- Non-EUEthiopian Airlines - via Addis Ababa, EC 261 only departing Paris or Brussels
Frequent flights & eligibility
| Flight | Airline | EC 261 eligibility |
|---|---|---|
| Paris → Ouagadougou | Air France EU | ✔ both directions |
| Brussels → Ouagadougou | Brussels Airlines EU | ✔ both directions |
Frequently asked questions
How much compensation for a delayed Paris or Brussels-Ouagadougou flight?
The distance is well above the 3,500 km threshold, which puts this route at the maximum tier. A delay of at least 3h on arrival may entitle you to compensation of up to €600 per passenger, subject to eligibility conditions.
Which airlines fly to Ouagadougou from Europe?
Air France flies Paris-Ouagadougou and Brussels Airlines flies Brussels-Ouagadougou. EC 261 coverage both ways for both airlines.
Can I claim if my Turkish or Royal Air Maroc Ouagadougou-Europe flight arrives late?
No. These airlines are non-European. The return to Paris or Brussels on these airlines does not entitle you to EC 261.
My flight to Ouagadougou was cancelled, am I entitled to compensation?
Possibly, unless a genuine extraordinary circumstance applies. A cancellation may entitle you to €600 per passenger on this distance, in addition to a refund or rerouting, depending on the notice given by the airline.
Sources and references
Regulation (EC) No 261/2004 - Article 7 (compensation), Article 8 (refund/rerouting)
CJEU, Krüsemann ruling (C-195/17) - internal strike, assessed on the specific facts
Article 2224 of the French Civil Code - 5-year limitation period before French courts
Flight to Ouagadougou delayed or cancelled? €600 may be waiting for you.
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